MB-330 Practice Question: Implement Warehouse and Transportation Management
A company uses Dynamics 365 Supply Chain Management warehouse management. They need to ensure that when a sales order is released to the warehouse, the system automatically creates work and assigns it to the appropriate workers based on their workload. Which feature should you configure to automatically assign work to users?
⚠ Common exam trap
The trap here is assuming that work pools or user groups automatically assign work, when they only categorize or restrict it; automatic assignment requires the work assignment feature.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Work assignment
Work assignment in Dynamics 365 Supply Chain Management automatically distributes work to users based on configurable rules, such as workload balancing or user skills. This eliminates manual assignment and ensures work is allocated efficiently. Work pools and user groups are for organizing and restricting work, but they do not provide automatic assignment. Location directives are for inventory movement, not user assignment.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Work assignment
Why this is correct
Work assignment is a feature that automatically assigns work to users based on criteria such as workload, skills, or priority. You configure work assignment rules that define how work is distributed. When work is created, the system evaluates the rules and assigns the work to the appropriate user. This meets the requirement of automatic assignment based on workload without manual intervention.
- ✗
Location directive
Why it's wrong here
Location directives determine the locations for picking or putaway, not the assignment of work to users. They are used to direct inventory movements within the warehouse. While they are essential for warehouse operations, they do not handle user assignment. The scenario requires assigning work to workers based on workload, which is outside the scope of location directives.
- ✗
Work pool
Why it's wrong here
Work pools are used to group work for manual assignment or filtering. They do not automatically assign work to users based on workload. Work pools help organize work so that supervisors can assign it, but they do not provide automatic assignment. The scenario requires automatic assignment, so work pools alone are insufficient.
- ✗
Work user group
Why it's wrong here
Work user groups are used to limit which users can access certain work, but they do not automatically assign work. They are typically used in conjunction with work pools to restrict work to a group of users. However, assignment still requires manual intervention or a different feature. The scenario asks for automatic assignment based on workload, which is not provided by work user groups.
About these practice questions
One of 183 original MB-330 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MB-330 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-330 exam.