MB-310 Practice Question: Implement Accounts Receivable, Credit, Collections, and Subscription Billing
A wholesale distributor wants to automatically place a customer on credit hold when an invoice becomes 60 days past due. The credit manager needs the hold to prevent new sales orders from being confirmed but still allow payments to be posted. Which configuration should the credit manager set up?
⚠ Common exam trap
Test-takers frequently confuse credit limit enforcement with aging-based blocking rules, when only the latter automatically places a customer on hold based on overdue invoices.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Configure a credit management blocking rule with a 60-day past-due condition and a blocking type of All.
Credit management blocking rules are the automated mechanism that evaluates conditions such as days past due and assigns a blocking status. Setting a rule for 60 days past due with a blocking type of All prevents new sales orders from being confirmed while permitting payments, which is exactly the behavior the credit manager requires.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Set the customer's credit limit to zero.
Why it's wrong here
A zero credit limit blocks all orders immediately, regardless of aging, and does not automatically respond to a 60-day past-due condition. It also prevents the customer from placing any new orders even if they pay the overdue invoice. The requirement is for an aging-driven hold, not a permanent credit limit change.
- ✗
Enable the Credit limit check parameter on the Accounts receivable parameters form.
Why it's wrong here
The credit limit check parameter controls whether credit limits are validated during sales order entry, but it does not create an automatic aging-based hold. It also does not distinguish between new orders and payments. Without a blocking rule, the customer would not be placed on hold simply because an invoice reached 60 days past due.
- ✗
Create a collection letter sequence that triggers at 60 days past due.
Why it's wrong here
Collection letters notify customers of overdue balances but do not change the customer's credit status or block sales order confirmation. They are a communication tool, not an enforcement mechanism. The credit manager needs a rule that automatically updates the credit hold status at the aging threshold, which collection letter sequences do not perform.
- ✓
Configure a credit management blocking rule with a 60-day past-due condition and a blocking type of All.
Why this is correct
Credit management blocking rules evaluate aging and other conditions and can set a customer or invoice to a blocked status automatically. A blocking type of All prevents sales order confirmation while still allowing payment posting. This matches the requirement to hold new orders at 60 days past due without blocking cash receipts.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
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