MB-310 Implement Financial Management Practice Question
A new Accounts payable clerk at Contoso, a legal entity in Dynamics 365 Finance, tries to enter a vendor invoice for a vendor that was created yesterday. The clerk can see the vendor in the Vendors list but receives a message that the vendor is on hold and the invoice cannot be posted. The vendor's on-hold status was set during creation because the vendor's tax registration number had not yet been verified. The clerk needs to post the invoice today without deleting the vendor. What should you do?
⚠ Common exam trap
The trap here is assuming that the vendor hold must be cleared globally or that the vendor must be recreated, when in fact only the specific hold type (Invoice) needs to be removed.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Change the vendor's On hold status to No on the Vendor details page in the Invoice and delivery FastTab.
The vendor hold status is designed to prevent specific transactions (invoice, payment, etc.) for a vendor. The Invoice and delivery FastTab on the Vendor details page contains the On hold fields. Clearing the Invoice hold allows the clerk to post the pending invoice without altering the vendor's identity or history, which is the correct and least disruptive fix.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Post the invoice using the Vendor invoice pool, which bypasses the hold status.
Why it's wrong here
The Vendor invoice pool is a staging area for invoices, not a mechanism to bypass holds. Invoices in the pool are still subject to validation, including vendor hold checks, when they are posted. This option misrepresents the purpose of the invoice pool and would not resolve the hold issue, so it is incorrect for the scenario.
- ✗
Set the vendor's Default invoice type to Credit note, then change it back after posting.
Why it's wrong here
Changing the default invoice type does not affect the vendor hold status. The hold status is a separate control that blocks posting regardless of invoice type. This workaround would not allow the invoice to post and could introduce incorrect transaction types into the ledger, so it is not a valid solution for the clerk's problem.
- ✓
Change the vendor's On hold status to No on the Vendor details page in the Invoice and delivery FastTab.
Why this is correct
The vendor hold status is maintained on the Vendor details page under the Invoice and delivery FastTab as a set of hold check boxes (Invoice, Payment, All, etc.). Removing the Invoice hold allows invoices to be posted for that vendor while keeping the vendor record intact. This is the minimal change that satisfies the clerk's need to post today without deleting the vendor.
- ✗
Delete the vendor and recreate it without a hold status.
Why it's wrong here
Deleting the vendor would remove all associated transactions, contacts, and history, and is not necessary to post an invoice. The hold status is a field that can be edited; there is no requirement to recreate the vendor. Additionally, deleting a vendor with existing transactions may be blocked or cause data integrity issues, so this action is inappropriate for the scenario.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MB-310 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-310 exam.