MB-310 Practice Question: Implement Accounts Receivable, Credit, Collections, and Subscription Billing
A company uses Dynamics 365 Finance. Customers are grouped into customer pools, and the collections team wants to generate a list of customers with overdue balances that can be worked through in a single page. The collections supervisor needs to create a collection letter sequence that applies a different letter text for each aging period and posts a fee to the customer account. Which configuration should you use?
⚠ Common exam trap
The trap here is assuming the Print fee setting lives on the sequence header or in Accounts receivable parameters rather than on each individual collection letter code.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Set up a collection letter sequence with collection letter codes, assign aging period definitions to each code, and select the Print fee check box on each code.
Collection letter sequences are composed of collection letter codes, and each code is tied to one aging period definition so the letter text can differ by how overdue the balance is. Selecting Print fee on the code posts a fee to the customer when the letter is posted. This is the standard configuration that meets both the per-aging text and fee-posting requirements.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create a collection letter sequence with one code and assign all aging period definitions to that single code, then enable the Print fee check box on the sequence header.
Why it's wrong here
A single code can have only one aging period definition, so assigning all aging periods to one code is not possible. The Print fee check box is on the collection letter code, not the sequence header. This approach cannot produce different letter text per aging period and will not post the fee correctly.
- ✗
Create one collection letter code per aging period, assign each code to the customer posting profile, and use the Accounts receivable parameters to post the fee.
Why it's wrong here
Collection letter codes are not assigned on the customer posting profile; they are assembled into a collection letter sequence. The Accounts receivable parameters do not control collection letter fees. This configuration would not generate the sequence of letters with per-aging text and would not post the fee from the letter posting process.
- ✓
Set up a collection letter sequence with collection letter codes, assign aging period definitions to each code, and select the Print fee check box on each code.
Why this is correct
A collection letter sequence is built from collection letter codes, each linked to an aging period definition. The Print fee option on the code causes a fee to be posted to the customer account when the letter is posted. This delivers different letter text per aging bucket and posts a fee, exactly as required.
- ✗
Create a collection letter sequence with multiple codes, assign aging period definitions, and set the fee amount on the Collections page before each letter run.
Why it's wrong here
The fee amount is defined on the collection letter code via the Print fee option, not entered ad hoc on the Collections page. Manually setting a fee per run is not the standard configuration and would not be repeatable. The requirement is to configure the sequence so fees post automatically, which this approach does not do.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
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