Your company has 500 Windows 10 devices that are Hybrid Azure AD joined and managed by Microsoft Intune. You need to deploy a new line-of-business (LOB) app to all devices. The app is packaged as a .msi file. You create a new app in Intune and assign it to a device group containing all devices. After 24 hours, some devices report the app as 'Installed' but others show 'Failed'. You verify that the devices are online and have network connectivity. What should you do next to resolve the installation failures?
Logs will show the specific error code or dependency issue.
Why this answer
Option B is correct because the most common cause of .msi installation failures is missing prerequisites or dependencies. Checking the Intune management extension logs on the device will reveal the specific error. Option A is wrong because the app is already assigned; re-assigning won't fix underlying issues.
Option C is wrong because the app is already targeted to all devices. Option D is wrong because scripts are not needed; the issue is likely with the app itself.