MB-910 Sequence Practice Question
Exhibit
Refer to the exhibit. A Dynamics 365 Sales administrator reviews the following configuration for a sales sequence: Sequence: "Follow-up Sequence" Trigger: "Opportunity Stage changes to Proposal" Steps: 1. Send email: "Proposal sent" 2. Wait 3 days 3. Create task: "Follow up with customer" 4. Condition: If task completed, end sequence; else, send escalation email to manager.
You configure a sequence in Dynamics 365 Sales with a task step that has a 3-day time limit and an escalation action to email the manager. If the task is not completed within 3 days, what occurs?
⚠ Common exam trap
Candidates may assume that a sequence waits indefinitely or loops, but in Dynamics 365 Sales sequences, a time-out action (such as sending an escalation email) can be defined when a task is not completed within the specified duration.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The sequence sends an escalation email to the manager.
When a task step in a sequence is configured with an escalation action, the sequence automatically performs that action if the task is not completed within the specified time limit. In this case, the escalation action is to send an email to the manager, ensuring that stalled tasks are addressed.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The sequence waits indefinitely for the task to be completed.
Why it's wrong here
The wait is only 3 days.
- ✗
The sequence ends after the task is created.
Why it's wrong here
The sequence ends only if task is completed.
- ✗
The sequence repeats the wait step.
Why it's wrong here
No loop is defined.
- ✓
The sequence sends an escalation email to the manager.
Why this is correct
The condition sends escalation if task not completed.
Go deeper
Related to this question
About these practice questions
Courseiva writes every MB-910 question from scratch — 941 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.