This AZ-400 practice question tests your understanding of configure processes and communications. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses GitHub Enterprise and wants to enforce that all repositories have a specific issue template. What is the most scalable way to achieve this?
Create a global issue template in the organization settings.
Global templates apply to all repositories.
Use a script to periodically check and add templates.
Why wrong: Not enforced and not scalable.
Create a repository template and require all new repos to use it.
Why wrong: Does not affect existing repositories.
Configure a CODEOWNERS file in each repository.
Why wrong: CODEOWNERS is for code review, not templates.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Create a global issue template in the organization settings.
Option A is correct because GitHub Enterprise allows organization owners to create a global issue template by placing a `.github/ISSUE_TEMPLATE/` directory in the `.github` repository. This template is automatically applied to all repositories within the organization, ensuring consistency without manual intervention per repo. This is the most scalable approach as it centralizes enforcement at the organization level.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Create a global issue template in the organization settings.
Why this is correct
Global templates apply to all repositories.
Related concept
Read the scenario before looking for a memorised answer.
Use a script to periodically check and add templates.
Why it's wrong here
Not enforced and not scalable.
Create a repository template and require all new repos to use it.
Why it's wrong here
Does not affect existing repositories.
Configure a CODEOWNERS file in each repository.
Why it's wrong here
CODEOWNERS is for code review, not templates.
Common exam traps
The trap here is that candidates often confuse repository templates (which only affect new repos) with organization-level templates (which apply globally), leading them to choose option C as a scalable solution.
Detailed technical explanation
Under the hood, GitHub Enterprise reads the `.github` repository's `ISSUE_TEMPLATE` directory when a user opens a new issue in any organization repository. This leverages the `GITHUB_TOKEN` and repository metadata to serve the template dynamically. A subtle behavior is that if a repository has its own `.github/ISSUE_TEMPLATE/` directory, it overrides the global template, so organizations must also enforce branch protection rules or repository policies to prevent local overrides.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
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FAQ
Configure processes and communications — This question tests Configure processes and communications — Read the scenario before looking for a memorised answer..
The correct answer is: Create a global issue template in the organization settings. — Option A is correct because GitHub Enterprise allows organization owners to create a global issue template by placing a `.github/ISSUE_TEMPLATE/` directory in the `.github` repository. This template is automatically applied to all repositories within the organization, ensuring consistency without manual intervention per repo. This is the most scalable approach as it centralizes enforcement at the organization level.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 25, 2026
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