- A
Use a Microsoft Entra security group to represent application access.
A security group is the right identity container for access delegation and membership-based authorization.
- B
Add the service desk as an owner of that security group.
Group owners can manage membership without needing Azure RBAC permissions on resources.
- C
Assign the service desk the Contributor role on the application resource group.
Why wrong: Contributor grants Azure resource permissions, which violates the requirement to avoid subscription or resource access.
- D
Assign the service desk the User Administrator directory role to manage the application users.
Why wrong: User Administrator is broader than necessary and grants powerful tenant-wide directory capabilities.
- E
Create individual user assignments for every employee instead of using group-based access.
Why wrong: Direct assignments do not delegate membership management and become difficult to maintain over time.
AZ-104 Manage Azure Identities and Governance Practice Question
This AZ-104 practice question tests your understanding of manage azure identities and governance. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A service desk must grant and revoke access to an internal application for a changing group of employees. The service desk must not receive any Azure subscription or resource permissions. Which two actions should you take? Select two.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Use a Microsoft Entra security group to represent application access.
Using a Microsoft Entra security group creates a stable access boundary for the application, and making the service desk an owner lets them add or remove members without touching Azure RBAC. That is the least-privilege way to delegate access administration. It keeps resource permissions out of the model, avoids tenant-wide admin roles, and supports frequent employee changes cleanly through group membership updates. Why others are wrong: Contributor on a resource group gives Azure resource control, not just membership administration. User Administrator is a directory-wide role and is too broad for one application group. Individual user assignments defeat the goal of delegated membership management and create ongoing maintenance. The correct pattern is group-based access with delegated ownership.
Key principle: Authentication proves identity; authorization controls what that identity can do after login. Both must work for full privileged access.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Use a Microsoft Entra security group to represent application access.
Why this is correct
A security group is the right identity container for access delegation and membership-based authorization.
Related concept
Authentication checks who the user is.
- ✓
Add the service desk as an owner of that security group.
Why this is correct
Group owners can manage membership without needing Azure RBAC permissions on resources.
Related concept
Authentication checks who the user is.
- ✗
Assign the service desk the Contributor role on the application resource group.
Why it's wrong here
Contributor grants Azure resource permissions, which violates the requirement to avoid subscription or resource access.
- ✗
Assign the service desk the User Administrator directory role to manage the application users.
Why it's wrong here
User Administrator is broader than necessary and grants powerful tenant-wide directory capabilities.
- ✗
Create individual user assignments for every employee instead of using group-based access.
Why it's wrong here
Direct assignments do not delegate membership management and become difficult to maintain over time.
Common exam traps
Common exam trap: authentication is not authorization
Logging in proves the user can authenticate. It does not automatically mean the user is allowed to enter privileged or configuration mode. Watch for AAA authorization, privilege level and command authorization details.
Detailed technical explanation
How to think about this question
This kind of question is testing the difference between identity and permission. A user may successfully log in to a router because authentication is working, but still fail to enter configuration mode because authorization is missing, misconfigured or mapped to a lower privilege level.
KKey Concepts to Remember
- Authentication checks who the user is.
- Authorization controls what the user is allowed to do after login.
- Privilege levels affect access to EXEC and configuration commands.
- AAA, TACACS+ and RADIUS can separate login success from command access.
TExam Day Tips
- Do not assume successful login means full administrative access.
- Look for words such as cannot enter configuration mode, privilege level, authorization or command access.
- Separate login problems from permission problems before choosing the answer.
Key takeaway
Authentication proves identity; authorization controls what that identity can do after login. Both must work for full privileged access.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Review Cisco AAA concepts — authentication, authorization, and accounting. Study privilege levels (0–15), command authorization under TACACS+, and how RADIUS differs. Then practise related AZ-104 questions on access control and AAA configuration.
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FAQ
Questions learners often ask
What does this AZ-104 question test?
Manage Azure Identities and Governance — This question tests Manage Azure Identities and Governance — Authentication checks who the user is..
What is the correct answer to this question?
The correct answer is: Use a Microsoft Entra security group to represent application access. — Using a Microsoft Entra security group creates a stable access boundary for the application, and making the service desk an owner lets them add or remove members without touching Azure RBAC. That is the least-privilege way to delegate access administration. It keeps resource permissions out of the model, avoids tenant-wide admin roles, and supports frequent employee changes cleanly through group membership updates. Why others are wrong: Contributor on a resource group gives Azure resource control, not just membership administration. User Administrator is a directory-wide role and is too broad for one application group. Individual user assignments defeat the goal of delegated membership management and create ongoing maintenance. The correct pattern is group-based access with delegated ownership.
What should I do if I get this AZ-104 question wrong?
Review Cisco AAA concepts — authentication, authorization, and accounting. Study privilege levels (0–15), command authorization under TACACS+, and how RADIUS differs. Then practise related AZ-104 questions on access control and AAA configuration.
What is the key concept behind this question?
Authentication checks who the user is.
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Last reviewed: May 17, 2026
This AZ-104 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AZ-104 exam.
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