easymulti selectObjective-mapped

A helpdesk engineer wants to determine whether a VM issue is caused by a Microsoft platform problem or a problem limited to one specific VM. Which two Azure features should they use? Select two.

Question 1easymulti select
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A helpdesk engineer wants to determine whether a VM issue is caused by a Microsoft platform problem or a problem limited to one specific VM. Which two Azure features should they use? Select two.

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Azure Advisor

Azure Advisor recommends improvements, but it does not report service outages or VM health.

B

Distractor review

Backup center

Backup center manages backups and restores, not platform health or single-resource health.

C

Best answer

Resource Health

Resource Health shows whether a specific Azure resource is healthy or experiencing issues.

D

Best answer

Service Health

Service Health reports Azure platform incidents, advisories, and maintenance that may affect customers.

E

Distractor review

Log Analytics workspace

A Log Analytics workspace stores logs, but it is not the primary health status view.

Common exam trap

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Technical deep dive

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Related practice questions

Related AZ-104 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

FAQ

Questions learners often ask

What does this AZ-104 question test?

Read the scenario before looking for a memorised answer.

What is the correct answer to this question?

The correct answer is: Resource Health — Service Health reports service-wide incidents, advisories, and planned maintenance that may affect multiple customers. Resource Health shows whether a specific Azure resource, such as one VM, is healthy or experiencing a platform issue. Using both gives the engineer a quick way to separate platform-wide incidents from resource-specific problems. Why others are wrong: Azure Advisor recommends cost and reliability improvements, but it does not report incidents. Backup center is for backup management. Log Analytics can help investigate logs, but it does not provide the built-in health view for a single resource and the overall Azure service.

What should I do if I get this AZ-104 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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