A customer wants official information about whether an Azure service issue is affecting their subscription or the wider Azure platform. Which two sources should they check? Select two.
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Azure Advisor
Azure Advisor provides recommendations, but it does not publish outage or incident information.
Best answer
Azure Service Health
Azure Service Health shows incidents and advisories relevant to the customer's subscriptions.
Distractor review
Backup center
Backup center manages backups and restores, but it is not an outage information source.
Best answer
Azure Status
Azure Status shows the broader public view of Azure platform health and outages.
Distractor review
Resource Graph
Resource Graph helps inventory resources, but it does not report Azure service incidents.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A route table contains these entries: 10.0.0.0/8 with next hop Virtual appliance, and 10.1.1.0/24 with next hop Virtual network gateway. Which next hop will Azure use for traffic to 10.1.1.5?
Question 2
You are deploying a stateless web application on Azure virtual machines. The solution must automatically add and remove instances based on CPU demand and allow all instances to be managed as one logical group. Which Azure compute feature should you deploy?
Question 3
You are deploying a Windows Server VM for an internal app. The VM must support Secure Boot and vTPM later, its OS disk must survive host moves, and the team wants the lowest-cost managed disk tier that still behaves like a normal writable OS disk. Which two choices should you make? Select two.
Question 4
You need to deploy several identical virtual machines and ensure that the failure of a single Azure host does not affect all of them. Which feature should you use?
Question 5
You need to connect VNet-Hub and VNet-Spoke so that resources in both virtual networks can communicate privately over the Microsoft backbone. Both virtual networks are in the same region. What should you configure?
Question 6
You need to create a storage account that provides the lowest-cost redundant storage for non-critical data and only needs protection against local disk or server failure within a single datacenter. Which redundancy option should you choose?
FAQ
Questions learners often ask
What does this AZ-104 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Azure Service Health — Azure Service Health is the best place to see service incidents and advisories that affect the customer's subscription or regions they use. Azure Status shows the broader public view of Azure platform health. Checking both gives an administrator subscription-specific impact details and the larger platform picture during an outage. Why others are wrong: Azure Advisor offers recommendations, not outage information. Backup center is unrelated to service incidents. Resource Graph is useful for inventory and compliance queries, but it does not provide official platform health status. The correct sources are Service Health for subscription impact and Azure Status for the public platform view.
What should I do if I get this AZ-104 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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