A company wants to build a chatbot that can answer questions based on its internal policy documents. The documents are stored in Azure Blob Storage. They plan to use Azure OpenAI to generate answers. Which approach should they use to ensure the answers are grounded in the actual policy content?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Fine-tune GPT-4 on all policy documents
Fine-tuning is expensive and may cause the model to memorize or forget information; it is not optimal for dynamic document sets.
Best answer
Use Azure AI Search to index the documents and provide relevant passages as context to GPT-4
This is the RAG approach: retrieve relevant content and pass it as context, ensuring answers are based on actual policy text.
Distractor review
Include the entire policy document text in the prompt each time
Prompt size limits make this impractical for large documents, and it would be inefficient.
Distractor review
Use DALL-E to visualize policy concepts
DALL-E generates images, not text answers; it is not suitable for question answering.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Related practice questions
Related AI-900 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A developer wants to build a virtual assistant that can understand user intents such as 'Book a flight' or 'Check weather' and extract relevant entities like destination and date. The developer has a small set of labeled example utterances. Which Azure AI Language feature should the developer use?
Question 2
A developer is building a customer support chatbot using Azure OpenAI. The chatbot should never reveal its system instructions or internal configuration. The developer wants to add a rule at the beginning of the conversation to prevent prompt injection attacks. Which technique should they use?
Question 3
A developer is using Azure OpenAI Service to generate product descriptions from technical specifications. The generated descriptions sometimes include plausible-sounding but incorrect details (hallucinations). The developer wants to ensure the model's responses are strictly based on the provided product data and does not add any external or invented information. Which approach should the developer use?
Question 4
A developer is using Azure OpenAI with GPT-4 to build a chatbot that answers legal questions based on a company's internal policy documents. The developer wants the model's responses to be maximally deterministic and factual, avoiding any creative or speculative language. Which parameter should the developer set to the lowest possible value in the API call?
Question 5
A developer is using Azure OpenAI to generate creative product descriptions. The outputs are often repetitive and lack variety. The developer wants to increase the diversity of the generated text while still keeping it coherent. Which parameter should the developer increase?
Question 6
A developer is using Azure OpenAI Service to generate product descriptions. They want the output to be highly focused and deterministic, with less randomness. Which parameter should they decrease?
FAQ
Questions learners often ask
What does this AI-900 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Use Azure AI Search to index the documents and provide relevant passages as context to GPT-4 — Retrieval-Augmented Generation (RAG) combines a search service like Azure AI Search to retrieve relevant document passages and then uses a generative model like GPT-4 to produce answers grounded in those passages. This avoids the limitations of prompt size and fine-tuning.
What should I do if I get this AI-900 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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