SSCP Security Operations and Administration Practice Question
Which TWO of the following are key components of a configuration management database (CMDB)? (Select TWO)
⚠ Common exam trap
Candidates often confuse the CMDB with other ITIL processes or data stores, leading candidates to select change request approvals (a change management artifact) or incident tickets (an incident management artifact) as CMDB components, when they are separate records linked to CIs but not stored within the CMDB itself.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Relationships between configuration items
A CMDB is a repository that stores information about configuration items (CIs) and their relationships. Option C is correct because relationships between CIs are fundamental to understanding how changes affect the IT infrastructure. Option E is correct because hardware inventory details like serial numbers are typical attributes stored for each CI, enabling asset tracking and impact analysis.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Password hashes
Why it's wrong here
Password hashes are stored in authentication systems, not CMDB.
- ✗
Change request approvals
Why it's wrong here
Change approvals are part of change management, not CMDB.
- ✓
Relationships between configuration items
Why this is correct
CMDB tracks dependencies and relationships between CIs.
- ✗
Incident tickets
Why it's wrong here
Incident tickets are part of incident management, not CMDB.
- ✓
Hardware inventory details such as serial numbers
Why this is correct
CMDB includes hardware CIs with attributes like serial number.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SSCP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSCP exam.