- A
Post-implementation review
After implementation, a review ensures the change was successful and lessons are learned.
- B
Vulnerability scanning
Why wrong: Vulnerability scanning is part of patch management, not a step in change management.
- C
Baseline configuration update
Why wrong: Updating baseline configuration may result from a change, but it is not a step in the change management process.
- D
Impact assessment
Assessing the potential impact of the change is a required step.
- E
Change request submission
The first step is to submit a formal change request.
Question 780 of 1,000
SSCP Security Operations and Administration Practice Question
This SSCP practice question tests your understanding of security operations and administration. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which THREE of the following are valid steps in the change management process? (Select THREE)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Post-implementation review
A post-implementation review is a valid step in the change management process because it evaluates whether the change met its objectives, identifies any issues, and captures lessons learned. This review typically occurs after the change has been implemented and verified, ensuring that the change was successful and that any unintended consequences are documented.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Post-implementation review
Why this is correct
After implementation, a review ensures the change was successful and lessons are learned.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Vulnerability scanning
Why it's wrong here
Vulnerability scanning is part of patch management, not a step in change management.
- ✗
Baseline configuration update
Why it's wrong here
Updating baseline configuration may result from a change, but it is not a step in the change management process.
- ✓
Impact assessment
Why this is correct
Assessing the potential impact of the change is a required step.
Related concept
Read the scenario before looking for a memorised answer.
- ✓
Change request submission
Why this is correct
The first step is to submit a formal change request.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may confuse operational security activities like vulnerability scanning or configuration updates with formal change management process steps, which are specifically about the lifecycle of a change request from submission through review.
Detailed technical explanation
How to think about this question
The change management process is defined by frameworks such as ITIL and ISO/IEC 20000, which outline steps including change request submission, impact assessment, approval, implementation, and post-implementation review. The post-implementation review is critical for continuous improvement, as it compares the actual outcome against the expected results and may trigger a rollback or further changes if objectives are not met.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A security team runs a vulnerability scan on a web application and discovers an unpatched SQL injection flaw. The team prioritises remediation by CVSS score — critical flaws are patched within 24 hours, high within 7 days. Questions like this test whether you understand vulnerability management processes, scanning tools, and remediation prioritisation.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Security Operations and Administration — study guide chapter
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FAQ
Questions learners often ask
What does this SSCP question test?
Security Operations and Administration — This question tests Security Operations and Administration — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Post-implementation review — A post-implementation review is a valid step in the change management process because it evaluates whether the change met its objectives, identifies any issues, and captures lessons learned. This review typically occurs after the change has been implemented and verified, ensuring that the change was successful and that any unintended consequences are documented.
What should I do if I get this SSCP question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jul 4, 2026
This SSCP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSCP exam.
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