- A
Create a new change request for the rollback
Why wrong: Rollback is typically pre-approved as part of the change plan, so a new request is unnecessary.
- B
Conduct a post-implementation review
Why wrong: Review happens after stabilization, not first.
- C
Execute the rollback procedure
Correct. Rollback is the immediate corrective action.
- D
Notify the Change Advisory Board
Why wrong: Notification may occur, but the action is to rollback first.
Question 596 of 1,000
SSCP Security Operations and Administration Practice Question
This SSCP practice question tests your understanding of security operations and administration. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
After a patch is deployed to a critical server, the system becomes unstable. The change management plan includes a rollback procedure. What should be done FIRST?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"first"Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Execute the rollback procedure
When a patch deployment causes system instability, the immediate priority is to restore service stability by executing the pre-approved rollback procedure. The change management plan already includes this procedure, so no new approvals are needed; acting quickly minimizes downtime and risk.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create a new change request for the rollback
Why it's wrong here
Rollback is typically pre-approved as part of the change plan, so a new request is unnecessary.
- ✗
Conduct a post-implementation review
Why it's wrong here
Review happens after stabilization, not first.
- ✓
Execute the rollback procedure
Why this is correct
Correct. Rollback is the immediate corrective action.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Notify the Change Advisory Board
Why it's wrong here
Notification may occur, but the action is to rollback first.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates confuse the structured change management process with emergency response, thinking they must follow the full approval chain again, when in fact the rollback is already approved as part of the original change plan.
Detailed technical explanation
How to think about this question
In change management frameworks like ITIL, a rollback is a pre-authorized contingency action within the change request, often documented in the implementation plan. For example, on a Windows Server, the rollback might involve uninstalling the patch via `wusa /uninstall /kb:xxxxx` or restoring from a snapshot. The key is that the rollback does not require a new RFC because it is part of the original change's risk mitigation strategy.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A security team runs a vulnerability scan on a web application and discovers an unpatched SQL injection flaw. The team prioritises remediation by CVSS score — critical flaws are patched within 24 hours, high within 7 days. Questions like this test whether you understand vulnerability management processes, scanning tools, and remediation prioritisation.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
- →
Security Operations and Administration — study guide chapter
Learn the concepts, then practise the questions
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FAQ
Questions learners often ask
What does this SSCP question test?
Security Operations and Administration — This question tests Security Operations and Administration — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Execute the rollback procedure — When a patch deployment causes system instability, the immediate priority is to restore service stability by executing the pre-approved rollback procedure. The change management plan already includes this procedure, so no new approvals are needed; acting quickly minimizes downtime and risk.
What should I do if I get this SSCP question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jul 4, 2026
This SSCP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSCP exam.
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