ISC Security Operations Practice Question
Which document describes the specific steps an analyst should take when a 'Phishing' alert is triggered in the SIEM?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Playbook
A Playbook or Runbook provides step-by-step guidance for specific, repeatable incident types.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
System Architecture Diagram
Why it's wrong here
This is a technical map, not an operational procedure.
- ✗
Service Level Agreement
Why it's wrong here
An SLA defines service response commitments, not task steps.
- ✓
Playbook
Why this is correct
Playbooks provide the operational, step-by-step instructions for specific incident types.
- ✗
Incident Response Plan
Why it's wrong here
The IRP is a high-level policy document, not a step-by-step manual.
About these practice questions
This ISC question is part of Courseiva's 219-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official (ISC)² exam blueprint
This ISC practice question is part of Courseiva's free (ISC)² certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the ISC exam.