CCSP Cloud Concepts, Architecture, and Design Practice Question
When evaluating a cloud service provider's SLA, which TWO metrics are MOST relevant for assessing availability and reliability?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Uptime percentage (e.g., 99.99%)
Uptime percentage (e.g., 99.9%) and RTO/RPO are key availability and disaster recovery metrics. Latency and throughput are performance, not availability; support response time is operational.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Uptime percentage (e.g., 99.99%)
Why this is correct
Direct availability measure.
- ✗
Support ticket response time
Why it's wrong here
Operational metric, not availability.
- ✗
Maximum throughput per instance
Why it's wrong here
Performance metric.
- ✗
Average latency for API calls
Why it's wrong here
Performance metric, not availability.
- ✓
Recovery Time Objective (RTO) and Recovery Point Objective (RPO)
Why this is correct
Key for disaster recovery and reliability.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CCSP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CCSP exam.