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CCSP Practice Question: A small business wants to use a cloud service but…
A small business wants to use a cloud service but has limited in-house IT expertise. Which cloud service model requires the least customer management responsibility?
⚠ Common exam trap
ISC2 often tests the misconception that PaaS requires less management than SaaS because candidates confuse 'platform management' with 'application management,' but PaaS still leaves the customer responsible for application code and its dependencies.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
SaaS
SaaS (Software as a Service) delivers a complete application managed entirely by the cloud provider, so the customer only needs to use the software without managing underlying infrastructure, platforms, or runtime. For a small business with limited IT expertise, this model minimizes operational overhead because the provider handles maintenance, patching, and availability.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
IaaS
Why it's wrong here
IaaS requires customer to manage OS, middleware, and applications.
- ✓
SaaS
Why this is correct
SaaS is fully managed; customer only uses the application.
- ✗
PaaS
Why it's wrong here
PaaS reduces management but still requires application-level management.
- ✗
FaaS
Why it's wrong here
FaaS (Functions as a Service) still requires function code management.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CCSP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CCSP exam.