CCSP Cloud Concepts, Architecture, and Design Practice Question
A company is considering migrating its customer relationship management (CRM) system to a SaaS provider. Which TWO of the following security responsibilities typically remain with the customer in a SaaS deployment?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
User access management
In SaaS, the customer is responsible for data classification and access control, as well as user access management, while the provider manages the application, OS, and infrastructure.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Physical security of data centers
Why it's wrong here
Physical security is the provider's responsibility.
- ✗
Operating system patching
Why it's wrong here
OS patching is managed by the provider.
- ✓
User access management
Why this is correct
Correct. The customer manages user identities and access.
- ✗
Application vulnerability management
Why it's wrong here
The provider manages the application in SaaS.
- ✓
Data classification and access control
Why this is correct
Correct. The customer must classify data and control access.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CCSP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CCSP exam.