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CCSP Practice Question: A company has a contractual requirement that the…
A company has a contractual requirement that the CSP must delete all customer data within 30 days of contract termination. Which document should specify this requirement?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
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Data Processing Agreement (DPA)
The Data Processing Agreement (DPA) outlines data handling obligations, including deletion requirements. SLAs cover performance, BAAs are for HIPAA, and MOUs are high-level.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
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Business Associate Agreement (BAA)
Why it's wrong here
A BAA governs protected health information handling under HIPAA between covered entities and business associates, not general post-termination deletion timelines for any customer data; it is tempting in healthcare contexts, but the 30-day deletion clause belongs in the cloud service agreement or contract's data-return and deletion terms.
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Data Processing Agreement (DPA)
Why this is correct
A DPA is the contractual instrument that binds the processor to the controller's data-handling terms, so the 30-day deletion obligation belongs here. It satisfies the stem's contractual requirement by making deletion enforceable, unlike a generic SLA or security whitepaper.
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Memorandum of Understanding (MOU)
Why it's wrong here
MOUs are high-level agreements, not detailed operational documents.
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Service Level Agreement (SLA)
Why it's wrong here
An SLA defines measurable service targets such as availability and response times, not contractual data-deletion obligations. It is tempting because SLAs are contractual and often cited for CSP commitments, and would be correct for specifying uptime percentages or support response windows.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CCSP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CCSP exam.