This CCSP practice question tests your understanding of legal, risk and compliance. Compare every option against the stated constraints before choosing — the best answer satisfies all requirements, not just the most obvious one. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A cloud customer receives a legal hold notice for pending litigation. The data resides in multi-tenant storage. What is the most appropriate initial action?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Preserve the relevant data using customer-accessible tools
Preserving all relevant data from the customer's tenant is required. Alerting other tenants violates privacy; relying solely on provider backup may be insufficient as backups might not be retained indefinitely; doing nothing is non-compliant.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Do nothing until the provider issues a notice
Why it's wrong here
The customer has a legal duty to preserve data immediately.
✗
Rely on the provider's backup retention cycle
Why it's wrong here
Backups may overwrite or be cycled before litigation ends.
✗
Alert all other tenants about the hold
Why it's wrong here
Violates confidentiality and is unnecessary.
✓
Preserve the relevant data using customer-accessible tools
Why this is correct
The customer must preserve its own data; tools like snapshot or legal hold features should be used.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A security analyst at a medium-sized enterprise encounters this scenario during an investigation or architecture review. The correct answer reflects best practice for the specific threat or control described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Security exam questions test whether you can match controls to threats in context — not just recall definitions.
What to study next
Got this wrong? Here's your next step.
Identify which CCSP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Legal, Risk and Compliance — This question tests Legal, Risk and Compliance — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Preserve the relevant data using customer-accessible tools — Preserving all relevant data from the customer's tenant is required. Alerting other tenants violates privacy; relying solely on provider backup may be insufficient as backups might not be retained indefinitely; doing nothing is non-compliant.
What should I do if I get this CCSP question wrong?
Identify which CCSP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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This CCSP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CCSP exam.
Question Discussion
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