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CCSP Practice Question: A cloud customer receives a legal hold notice for…
A cloud customer receives a legal hold notice for pending litigation. The data resides in multi-tenant storage. What is the most appropriate initial action?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Preserve the relevant data using customer-accessible tools
Preserving all relevant data from the customer's tenant is required. Alerting other tenants violates privacy; relying solely on provider backup may be insufficient as backups might not be retained indefinitely; doing nothing is non-compliant.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Do nothing until the provider issues a notice
Why it's wrong here
The customer has a legal duty to preserve data immediately.
- ✗
Rely on the provider's backup retention cycle
Why it's wrong here
Backups may overwrite or be cycled before litigation ends.
- ✗
Alert all other tenants about the hold
Why it's wrong here
Violates confidentiality and is unnecessary.
- ✓
Preserve the relevant data using customer-accessible tools
Why this is correct
The customer must preserve its own data; tools like snapshot or legal hold features should be used.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CCSP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CCSP exam.