ISC2 CC Practice Question: Business Continuity, Disaster Recovery, and Incident Response
During a security incident, the crisis communication team must notify stakeholders. According to best practices, which THREE groups should always be included in initial notifications? (Select THREE.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Legal department
Initial notifications should include internal management (for decision-making), legal (to address liability and regulatory requirements), and public relations (to manage external messaging). Affected customers may be notified later, and law enforcement is notified if required, but not always initially.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Legal department
Why this is correct
Legal must be involved to ensure compliance and protect the organization.
- ✓
Internal management
Why this is correct
Management needs to be informed to authorize actions and allocate resources.
- ✗
Affected customers
Why it's wrong here
Customers are notified after the initial assessment and containment, not at the very start.
- ✗
Law enforcement
Why it's wrong here
Law enforcement may be notified later depending on the incident; not always initial.
- ✓
Public relations
Why this is correct
PR handles external communications to manage reputation.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CC practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CC exam.