- A
All affected customers immediately
Why wrong: Customers are notified after investigation and legal advice, not immediately.
- B
General public via press release
Why wrong: Public notification is typically coordinated later to avoid panic.
- C
Legal department
Legal needs to assess notification requirements and potential liability.
- D
Executive management
Management needs to be informed to authorize actions and allocate resources.
- E
Local law enforcement automatically
Why wrong: Law enforcement notification depends on the nature of the incident and legal requirements.
Question 453 of 1,000
Business Continuity, Disaster Recovery, and Incident Response →mediumMultiple SelectObjective-mapped
ISC2 CC Practice Question: Business Continuity, Disaster Recovery, and Incident Response
This CC practice question tests your understanding of business continuity, disaster recovery, and incident response. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
During a security incident, a company must notify stakeholders without revealing sensitive details that could worsen the situation. Which TWO groups should typically be notified immediately according to incident response best practices? (Select TWO)
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"best"Why it matters: Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
Clue:
"immediately / without restart"Why it matters: Time or reboot constraint — the correct answer must take effect right away without requiring a reboot or reload.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Legal department
Legal must be notified for regulatory and liability issues, and management/executives for decision-making and resource allocation. Customers and PR may be notified later, and law enforcement depends on the incident.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
All affected customers immediately
Why it's wrong here
Customers are notified after investigation and legal advice, not immediately.
- ✗
General public via press release
Why it's wrong here
Public notification is typically coordinated later to avoid panic.
- ✓
Legal department
Why this is correct
Legal needs to assess notification requirements and potential liability.
Clue confirmation
The clue words "best", "immediately / without restart" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✓
Executive management
Why this is correct
Management needs to be informed to authorize actions and allocate resources.
Clue confirmation
The clue words "best", "immediately / without restart" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Local law enforcement automatically
Why it's wrong here
Law enforcement notification depends on the nature of the incident and legal requirements.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A SOC analyst notices unusual lateral movement in the network at 2 AM. The IR playbook dictates: identify and contain (isolate the affected machine), then eradicate (remove the malware), then recover (restore from backup), then document. Skipping containment before eradication risks the attacker regaining access. Questions like this test the sequence and rationale of incident response phases.
What to study next
Got this wrong? Here's your next step.
Identify which CC exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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Business Continuity, Disaster Recovery, and Incident Response — study guide chapter
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FAQ
Questions learners often ask
What does this CC question test?
Business Continuity, Disaster Recovery, and Incident Response — This question tests Business Continuity, Disaster Recovery, and Incident Response — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Legal department — Legal must be notified for regulatory and liability issues, and management/executives for decision-making and resource allocation. Customers and PR may be notified later, and law enforcement depends on the incident.
What should I do if I get this CC question wrong?
Identify which CC exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "best", "immediately / without restart". Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jul 4, 2026
This CC practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CC exam.
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