Business Continuity, Disaster Recovery, and Incident Response →mediumMultiple SelectObjective-mapped
ISC2 CC Practice Question: Business Continuity, Disaster Recovery, and Incident Response
During a ransomware incident, the incident response team needs to communicate with stakeholders. According to best practices, which TWO groups should be notified immediately? (Select TWO.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Legal and public relations
Internal management and legal/PR need to be informed early to coordinate response and manage communications.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Affected customers
Why it's wrong here
Customers are notified after confirmation and legal review, not immediately.
- ✓
Legal and public relations
Why this is correct
Legal and PR help manage regulatory and public communication.
- ✗
All employees
Why it's wrong here
Broad notification may cause panic; only those who need to know.
- ✗
Competitors
Why it's wrong here
No need to notify competitors.
- ✓
Internal management
Why this is correct
Management needs to know to allocate resources and make decisions.
Go deeper
Related to this question
Learn chapter
Risk Management and Security Controls
Key term
Incident
An incident is a security event that violates an organization's policies or threatens its data, systems, or operations, requiring a structured response.
Key term
Incident response
Incident response is the structured approach an organization uses to identify, contain, and recover from cybersecurity incidents like data breaches or ransomware attacks.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CC practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CC exam.