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ISC2 CC Practice Question: Drag and drop the steps to perform a password…
Drag and drop the steps to perform a password reset on a Windows user account into the correct order.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Open Computer Management, expand Local Users and Groups, select the Users folder, right-click the user account, choose Set Password, enter and confirm the new password
Password reset requires admin rights and is done via Local Users and Groups in Computer Management.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Open Computer Management, expand Local Users and Groups, select the Users folder, right-click the user account, choose Set Password, enter and confirm the new password
Why this is correct
This is the correct order because you must first open the management console, then navigate to the appropriate node, select the user, initiate the password change, and set the new password.
- ✗
Right-click the user account, choose Set Password, open Computer Management, expand Local Users and Groups, select the Users folder, enter and confirm the new password
Why it's wrong here
This is incorrect because you cannot right-click a user account without first opening Computer Management and navigating to the Users folder.
- ✗
Open Computer Management, expand Local Users and Groups, right-click the user account, select the Users folder, choose Set Password, enter and confirm the new password
Why it's wrong here
This is incorrect because you must select the Users folder before right-clicking the user account; the folder is the container.
- ✗
Open Computer Management, select the Users folder, expand Local Users and Groups, right-click the user account, choose Set Password, enter and confirm the new password
Why it's wrong here
This is incorrect because you cannot select the Users folder before expanding the Local Users and Groups node; the folder is a child of that node.
Go deeper
Related to this question
Learn chapter
Risk Management and Security Controls
Key term
User account
A user account is a digital identity that allows a person to access a computer system, network, or application with specific permissions and settings.
Key term
User
A user is any person, system, or device that interacts with an IT service, resource, or identity system, typically authenticated through credentials and authorized to perform specific actions.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CC practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CC exam.