ISC2 CC Security Operations Practice Question
An organization is planning to implement a security awareness program. Which TWO topics should be included to address common social engineering attacks?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Recognizing phishing emails
Phishing awareness and tailgating awareness are both critical social engineering topics. USB drop attacks are also social engineering, but the question asks for TWO; phishing and tailgating are the most common.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Recognizing phishing emails
Why this is correct
Phishing is a primary social engineering vector.
- ✓
Awareness of tailgating and piggybacking
Why this is correct
Tailgating is a physical social engineering attack.
- ✗
Understanding encryption algorithms
Why it's wrong here
Encryption is technical, not a social engineering topic.
- ✗
Configuring firewall rules
Why it's wrong here
Firewall configuration is a technical skill, not awareness of social engineering.
- ✗
Proper password management using a password manager
Why it's wrong here
Password management is important but not specifically social engineering.
Go deeper
Related to this question
Learn chapter
Introduction to Security Principles
Key term
Phishing
Phishing is a type of cyber attack where criminals impersonate legitimate organizations or individuals to trick victims into revealing sensitive information such as passwords, credit card numbers, or personal data.
Key term
Security awareness
Security awareness is the ongoing practice of educating people within an organization about cybersecurity risks, safe behaviors, and their individual responsibilities to protect information assets.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CC practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CC exam.