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ISC2 CC Practice Question: That they are unable to access a shared network…
A user reports that they are unable to access a shared network drive that they previously could access. The administrator checks permissions and finds the user's account is still a member of the correct group. What should the administrator check next?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check for explicit deny permissions on the folder
Even if group membership is correct, explicit deny permissions can override allow permissions. Checking for deny entries on the folder is a logical next step. User lockout would affect all accesses. Effective permissions would show the combined result but checking for denies is more direct. Password expiration is a login issue, not a permissions issue.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Group membership inheritance
Why it's wrong here
Inheritance might affect permissions, but the user is already in the correct group.
- ✗
User account lockout status
Why it's wrong here
Lockout would prevent all network access, not just this drive.
- ✓
Check for explicit deny permissions on the folder
Why this is correct
Deny entries override allows and can cause access issues even with correct group membership.
- ✗
Effective permissions
Why it's wrong here
Effective permissions show the result, but checking for denies is a more direct diagnostic step.
Go deeper
Related to this question
Learn chapter
Access Control Fundamentals
Key term
Group
A group is a collection of users, devices, or other objects that are assigned permissions and policies together for simplified management in identity and governance systems like Microsoft Entra ID.
Key term
Folder
A folder is a logical container used to organize and group digital files, resources, or cloud-based assets within a system or platform.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CC practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CC exam.