ISC2 CC Practice Question: Business Continuity, Disaster Recovery, and Incident Response
A security team is developing an incident response plan. Which THREE of the following are essential components of crisis communications during a data breach? (Choose three.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Notifying affected customers
Crisis communications should include notifying affected customers, informing management, and complying with legal/regulatory notification requirements. Public relations is also involved, but the options focus on key stakeholders.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Notifying affected customers
Why this is correct
Customers whose data was breached must be informed.
- ✗
Revealing technical details of the attack to the public
Why it's wrong here
Revealing technical details could worsen the situation.
- ✓
Complying with regulatory notification requirements
Why this is correct
Laws like GDPR require notification within 72 hours.
- ✓
Informing the organization's executive management
Why this is correct
Management needs to know for decision-making and liability.
- ✗
Deleting all logs to prevent evidence leakage
Why it's wrong here
Logs must be preserved for forensic analysis.
Go deeper
Related to this question
Learn chapter
Introduction to Security Principles
Key term
Incident response
Incident response is the structured approach an organization uses to identify, contain, and recover from cybersecurity incidents like data breaches or ransomware attacks.
Key term
Incident
An incident is a security event that violates an organization's policies or threatens its data, systems, or operations, requiring a structured response.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CC practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CC exam.