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ISC2 CC Practice Question: A security analyst receives an alert indicating…

A security analyst receives an alert indicating multiple failed login attempts from a single IP address targeting a user account. Which action should the analyst take FIRST?

⚠ Common exam trap

ISC2 often tests the principle that verification and analysis must precede any containment or eradication action, tempting candidates to jump to blocking the IP or disabling the account as a quick fix without confirming the alert's validity.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Verify the alert and check if the account is compromised

The first step in incident response is to validate the alert. The analyst must verify that the failed login attempts are not a false positive (e.g., a user mistyping their password) and then check if the account has been compromised by reviewing logs for successful logins from the same IP or anomalous behavior. Prematurely disabling the account or blocking the IP could disrupt legitimate access or alert an attacker, while escalation to law enforcement is premature without confirmation of a breach.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    Disable the user account immediately

    Why it's wrong here

    Disabling the account locks out the legitimate user before confirming whether the attempts succeeded, and failed logins alone do not prove compromise. Account disablement is the right first move once credential theft is confirmed, or when the account is actively being used maliciously and containment outweighs availability.

  • ✓

    Verify the alert and check if the account is compromised

    Why this is correct

    Triage demands validating the alert before acting, since a single-source brute-force pattern may be a false positive or authorised testing. Confirming whether the account is actually compromised determines whether containment, password reset or escalation follows, satisfying the stem's requirement to identify the FIRST action.

  • ✗

    Escalate the alert to law enforcement

    Why it's wrong here

    Law enforcement involvement follows internal triage, containment and evidence gathering; a handful of failed logins from one IP is routine telemetry, not a reportable incident. It is tempting because escalation paths exist for confirmed breaches, but that scenario requires validated compromise and organisational notification procedures, not an unverified alert.

  • ✗

    Block the IP address at the firewall

    Why it's wrong here

    Firewall blocking presumes the source is external and ignores that the same IP may be a proxy, NAT gateway or legitimate partner address; it also skips validating whether any attempt succeeded. Blocking is appropriate once the source is confirmed hostile and the traffic is not required for business.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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