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ISC2 CC Practice Question: Implementing a data loss prevention (DLP) solution

A company is implementing a data loss prevention (DLP) solution. Which strategy BEST balances security and productivity when monitoring outgoing email?

⚠ Common exam trap

ISC2 often tests the concept that DLP is not just about blocking or encrypting data, but about applying policy with context and user feedback to balance security and productivity, leading candidates to mistakenly choose overly restrictive options like B.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Alert on policy violations and allow user to override with manager approval

It balances security and productivity by alerting on policy violations while allowing users to override the block with manager approval. This approach ensures that legitimate business communications are not disrupted, while still enforcing DLP policies through a secondary review process. In a DLP solution, this is often implemented via a 'justify and override' workflow, where the user must provide a reason and receive approval from a manager before the email is sent.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Log all emails without any alerts

    Why it's wrong here

    Does not prevent data loss in real time.

  • Block all emails containing keywords like 'confidential'

    Why it's wrong here

    Overly restrictive and may cause false positives.

  • Encrypt all outgoing emails automatically

    Why it's wrong here

    Does not prevent unauthorized transmission.

  • Alert on policy violations and allow user to override with manager approval

    Why this is correct

    Balances security with business needs.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CC practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CC exam.