ISC Practice Question: Secure Operations Change Management And Disposal
You are managing a change request in ServiceNow. To ensure compliance with the RFC process for a security patch, which state transition is mandatory before implementation?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Transition to Assess
The 'Assess' state in ServiceNow involves the Change Advisory Board (CAB) review, which is a mandatory control gate for security-critical changes.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Transition to Standard
Why it's wrong here
Standard is a change type, not a state transition for high-risk patches.
- ✓
Transition to Assess
Why this is correct
The Assess phase confirms the impact and security risk approval by the CAB.
- ✗
Transition to Closed
Why it's wrong here
Closed is the final stage, not a pre-implementation step.
- ✗
Transition to New
Why it's wrong here
The New state is the initial intake, which lacks the required security review.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official (ISC)² exam blueprint
This ISC practice question is part of Courseiva's free (ISC)² certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the ISC exam.