hardMultiple ChoiceObjective-mapped
CRISC Practice Question: A risk manager is reviewing the control…
A risk manager is reviewing the control monitoring reports and finds that a key control's effectiveness rating has dropped from 'effective' to 'partially effective' due to increased errors in manual data entry. Which of the following is the BEST course of action?
⚠ Common exam trap
It's easy for candidates to choose immediate automation (Option B) because it seems like a modern, efficient fix, but the CRISC exam emphasizes that risk treatment must be based on root cause analysis to avoid ineffective or counterproductive controls.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Conduct a root cause analysis to identify why errors increased.
A root cause analysis (RCA) is the best course of action because it systematically identifies the underlying reasons for the increased manual data entry errors, such as inadequate training, unclear procedures, or system interface issues. Without understanding the root cause, any corrective action (like automation or additional staff) may address symptoms rather than the actual problem, leading to wasted resources or recurring control failures. This aligns with the CRISC principle that control effectiveness must be restored by addressing the fundamental cause of degradation, not just the symptoms.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Conduct a root cause analysis to identify why errors increased.
Why this is correct
Identifies underlying issues to inform corrective actions.
- ✗
Immediately implement an automated data entry solution.
Why it's wrong here
May not address the root cause and could be costly.
- ✗
Increase the frequency of monitoring to detect errors sooner.
Why it's wrong here
Does not reduce errors; only detects them.
- ✗
Assign additional staff to double-check data entries.
Why it's wrong here
Adds cost but may not solve the problem.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CRISC practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CRISC exam.