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Information Security ProgramhardMultiple SelectObjective-mapped

CISM Information Security Program Practice Question

Which THREE are key performance indicators (KPIs) for an information security program?

⚠ Common exam trap

A common mix-up: candidates confuse lagging indicators (like incident counts) with leading KPIs, or mistake financial metrics (budget variance) for security performance measures, when the CISM exam focuses on metrics that directly assess control effectiveness and program maturity.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Percentage of employees trained

The percentage of employees trained is a key performance indicator (KPI) because it directly measures the effectiveness of the security awareness program, which is a critical control to reduce human error—the leading cause of breaches. A high training completion rate correlates with lower phishing susceptibility and improved incident reporting, making it a leading indicator of program maturity.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Number of security incidents

    Why it's wrong here

    Incident count is a lagging indicator and can be misleading.

  • Percentage of employees trained

    Why this is correct

    Training coverage indicates program reach.

  • Budget variance

    Why it's wrong here

    Budget variance is financial, not security performance.

  • Patch compliance rate

    Why this is correct

    Patch compliance shows vulnerability management effectiveness.

  • Mean time to detect (MTTD)

    Why this is correct

    MTTD measures detection effectiveness.

About these practice questions

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.