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CISM Incident Management Practice Question

During a DDoS attack, the incident response team is struggling to mitigate the attack. The team decides to engage the organization's ISP and a DDoS mitigation service. Which of the following should be done FIRST?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Refer to the incident response playbook for DDoS attacks

The IR plan should include pre-established contacts and procedures; contacting the ISP and mitigation service should follow the plan's escalation process.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Activate the crisis management team

    Why it's wrong here

    CMT activation is for major incidents; DDoS may not require it initially.

  • Refer to the incident response playbook for DDoS attacks

    Why this is correct

    The playbook provides predefined steps and contacts.

  • Notify law enforcement

    Why it's wrong here

    Law enforcement notification is not typically the first step.

  • Initiate legal hold on all relevant logs

    Why it's wrong here

    Legal hold is important but not the first step in mitigation.

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This CISM question is part of Courseiva's 871-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.