CISM Incident Management Practice Question
An organization is conducting a root cause analysis after an insider threat incident. Which of the following tools is MOST appropriate for identifying the underlying management governance failure?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
5 Whys
The 5 Whys technique is a simple but effective method to drill down from technical cause to process failure to management failure.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Risk assessment
Why it's wrong here
Risk assessment identifies potential risks, not causes of a past incident.
- ✗
SWOT analysis
Why it's wrong here
SWOT is for strategic planning, not root cause analysis.
- ✓
5 Whys
Why this is correct
5 Whys helps trace the chain of causation to management and governance issues.
- ✗
Gap analysis
Why it's wrong here
Gap analysis compares current state to desired state, not root cause.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.