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CISM Incident Response Phases Practice Question

A security analyst detects a potential data exfiltration from a critical server. According to incident response best practices, what is the first action the analyst should take?

⚠ Common exam trap

The trap is that candidates may default to containment as the first step, but when the incident is only 'potential', verification (e.g., log review) is the correct first action per CISM best practices.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Review firewall logs to confirm the exfiltration.

When a potential data exfiltration is detected but not confirmed, incident response best practices prioritize verification before containment. Immediate disconnection (Option A) could cause unnecessary disruption, alert the attacker, or destroy evidence. The first step is to review firewall logs (Option C) to determine if exfiltration is actually occurring, then proceed with containment and other actions accordingly.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Disconnect the server from the network immediately.

    Why it's wrong here

    Incorrect. Disconnecting immediately for a potential exfiltration can disrupt operations, alert the attacker, and may be premature if the exfiltration is not confirmed.

  • Notify the incident response manager.

    Why it's wrong here

    Incorrect. Notification is important but should occur after the incident is confirmed, not as the first step.

  • Review firewall logs to confirm the exfiltration.

    Why this is correct

    Correct. Reviewing firewall logs helps verify whether data exfiltration is actually occurring, ensuring the response is appropriate and minimizing unnecessary disruption.

  • Take a forensic image of the server.

    Why it's wrong here

    Incorrect. Taking a forensic image is a preservation step that occurs after confirmation and containment, not as the first action.

About these practice questions

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.