Information Systems Acquisition, Development, and Implementation →easyMultiple ChoiceObjective-mapped
CISA Practice Question: Information Systems Acquisition, Development, and Implementation
Which type of change in ITIL requires approval from the Change Advisory Board (CAB) before implementation?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Normal change
Normal changes are those that are not pre-approved or emergency. They require assessment and approval by the CAB to evaluate risks and impacts.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Emergency change
Why it's wrong here
Emergency changes are fast-tracked for critical incidents and may have a separate emergency CAB process.
- ✓
Normal change
Why this is correct
Normal changes require CAB approval as they are not pre-authorized.
- ✗
Standard change
Why it's wrong here
Standard changes are pre-approved and low-risk; they do not require CAB approval.
- ✗
All changes
Why it's wrong here
Only normal changes typically require CAB approval; standard and emergency changes have different procedures.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.