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Examples of Administrative Controls for Information Security

Which TWO of the following are examples of administrative controls for information security?

Quick Answer

The answer is security awareness training and access control policy, as both are classic examples of administrative controls in information security. Administrative controls are management-level safeguards that define rules, roles, and responsibilities through documented directives, such as policies, procedures, and training programs, rather than through technical mechanisms like firewalls or physical barriers like locks. Security awareness training governs user behavior by educating staff on security practices, while an access control policy establishes the framework for granting or restricting access to information assets. On the Certified Information Systems Auditor CISA exam, this topic tests your ability to distinguish administrative controls from technical or physical controls—a common trap is confusing a policy (administrative) with its technical implementation, such as an access control list. Remember the mnemonic “PAT”: Policies, Awareness, and Training are the pillars of administrative controls; if it’s a document or a class, it’s administrative.

⚠ Common exam trap

ISACA often tests the distinction between administrative, technical, and physical controls, and the trap here is that candidates confuse policy documents (administrative) with the technical mechanisms that implement them, such as firewalls or encryption.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Access control policy

Access control policy (C) is an administrative control because it is a documented management directive that defines rules, roles, and responsibilities for granting and revoking access to information assets, governing how people behave rather than enforcing anything technically. Security awareness training (E) is likewise administrative since it is a management-driven program that educates personnel on policies and procedures to reduce human risk. Both are process- and people-oriented controls, which is the defining characteristic of administrative controls. By contrast, an intrusion detection system (A) and firewall configuration (B) are technical (logical) controls that enforce or monitor security through hardware/software mechanisms, and encryption algorithms (D) are technical controls that protect data confidentiality through cryptographic transformation, so none of these belong to the administrative category.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    Intrusion detection system

    Why it's wrong here

    An intrusion detection system is a detective technical control, monitoring network or host activity, not an administrative one. It tempts because it is a security control and appears in control lists, but administrative controls comprise policies, procedures, training and segregation of duties, which govern people and process rather than technology.

  • ✗

    Firewall configuration

    Why it's wrong here

    Firewall configuration is a technical control, implemented in device rule sets that permit or deny traffic. It is tempting because configuration is documented and governed by change procedure, but the control itself resides in technology; it would be correct where the question asked for technical controls.

  • ✓

    Access control policy

    Why this is correct

    An access control policy is administrative because it is a documented management directive governing how access is granted and reviewed, rather than a technical mechanism or physical safeguard. It satisfies the stem's requirement for an administrative control category example.

  • ✗

    Encryption algorithms

    Why it's wrong here

    Encryption algorithms are technical controls, transforming data mathematically to enforce confidentiality. It is tempting because algorithm selection follows written standards and policy, but the mechanism is cryptographic, not administrative; it would be correct where the question asked for technical or preventive controls.

  • ✓

    Security awareness training

    Why this is correct

    Security awareness training qualifies as an administrative control because it manages human behaviour through policy, procedure and education rather than technical enforcement. It satisfies the stem's requirement by reducing risk from social engineering and employee error, which no firewall or encryption setting can address directly.

Quick reference

Symmetric Encryption Algorithm Comparison

AlgorithmKey SizeBlock SizeStatusNotes
AES-128128-bit128-bitCurrent standardNIST approved; WPA3, TLS
AES-256256-bit128-bitCurrent standardPreferred for sensitive / govt data
3DES112-bit effective64-bitDeprecated (2023)Replaced by AES
DES56-bit64-bitBrokenCracked in < 24 h; never deploy
ChaCha20256-bitStream cipherCurrentTLS 1.3, WireGuard

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Same concept, more angles

1 more way this is tested on CISA

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. Which TWO of the following are examples of administrative controls for information security? (Choose two.)

easy
  • A.Encryption of data at rest
  • B.Biometric access controls
  • ✓ C.Incident response policy
  • ✓ D.Security awareness training
  • E.Firewall configuration

Why C: An incident response policy is a documented set of procedures that defines roles, responsibilities, and steps to be taken when a security incident occurs. This is an administrative control as it governs human behavior and organizational processes, not technology. It aligns with the CISA domain of Protection of Information Assets by establishing a framework for detecting, responding to, and recovering from security events.

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.