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CISA Practice Question: Which TWO of the following are components of an…
Which TWO of the following are components of an IT balanced scorecard? (Select TWO)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Customer perspective
The IT balanced scorecard typically includes four perspectives: financial, customer, internal process, and learning & growth. Financial and customer are two of these. Security and vendor management are not standard perspectives.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Customer perspective
Why this is correct
Customer perspective is a standard component.
- ✗
Competitor perspective
Why it's wrong here
Competitor perspective is not typical.
- ✗
Security perspective
Why it's wrong here
Security is not a separate perspective; it may be covered under internal processes.
- ✓
Financial perspective
Why this is correct
Financial perspective is a standard component of the balanced scorecard.
- ✗
Vendor perspective
Why it's wrong here
Vendor perspective is not a standard balanced scorecard component.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.