The answer is redundant hardware, regular data backups, and insurance policies. These three techniques directly support business resilience by ensuring continuity of operations after a disruption: redundant hardware provides failover capacity to prevent single points of failure, regular backups enable data recovery to a known good state, and insurance policies transfer financial risk to allow rapid rebuilding. On the CISA exam, this question tests your ability to distinguish core resilience controls from supporting activities like risk analysis or training. A common trap is confusing risk assessment steps—such as identifying threats—with actual resilience techniques, which must be operational safeguards. Remember the mnemonic “HBI” for Hardware, Backups, Insurance: these are the tangible, post-disaster recovery tools, whereas training is a preventive awareness measure and risk analysis is a planning step, not a resilience technique itself.
CISA Practice Question: Information Systems Operations and Business Resilience
This CISA practice question tests your understanding of information systems operations and business resilience. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which THREE of the following are common techniques for ensuring business resilience?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Insurance policies
Correct answers are A, B, and D: redundant hardware, regular data backups, and insurance policies. C and E are not resilience techniques; C is a risk analysis step, E is training which is supportive but not a core resilience technique.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
Insurance policies
Why this is correct
Insurance provides financial resilience to recover from losses.
Related concept
Read the scenario before looking for a memorised answer.
✓
Regular data backups
Why this is correct
Backups enable data recovery after loss.
Related concept
Read the scenario before looking for a memorised answer.
✗
Annual employee training
Why it's wrong here
Training supports resilience but is not a direct technique for ensuring continuity.
✓
Redundant hardware
Why this is correct
Redundancy ensures continuity if a component fails.
Related concept
Read the scenario before looking for a memorised answer.
✗
Single point of failure analysis
Why it's wrong here
This is a risk assessment activity, not a resilience technique itself.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the CISA exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which CISA exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Information Systems Operations and Business Resilience — This question tests Information Systems Operations and Business Resilience — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Insurance policies — Correct answers are A, B, and D: redundant hardware, regular data backups, and insurance policies. C and E are not resilience techniques; C is a risk analysis step, E is training which is supportive but not a core resilience technique.
What should I do if I get this CISA question wrong?
Identify which CISA exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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