- A
To determine the criticality of business processes and their recovery requirements
The BIA's main goal is to quantify the impact of disruptions and set RTO/RPO.
- B
To create a list of emergency contacts
Why wrong: Contact lists are operational details that follow the BIA.
- C
To identify the resources required for recovery
Why wrong: Resource identification is part of BIA but it's secondary to determining criticality and tolerances.
- D
To document the technical recovery procedures
Why wrong: Procedures are developed after the BIA determines priorities.
Quick Answer
The correct answer is to determine the criticality of business processes and their recovery requirements. This is the primary purpose of a business impact analysis because the BIA systematically evaluates each business function to identify its operational and financial impact if disrupted, directly establishing the maximum allowable downtime, known as the recovery time objective, and the acceptable data loss, known as the recovery point objective. On the Certified Information Systems Auditor CISA exam, this concept tests your understanding that the BIA is a foundational, analytical step that precedes any actual continuity strategy or plan development; a common trap is confusing the BIA with later steps like selecting recovery solutions or testing the plan. To remember this, think of the BIA as the "what and how much" phase—it determines what processes are critical and how much downtime or data loss is tolerable before any recovery actions are taken.
CISA Practice Question: Information Systems Operations and Business Resilience
This CISA practice question tests your understanding of information systems operations and business resilience. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which of the following is the PRIMARY purpose of a business impact analysis (BIA) in business continuity planning?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"primary"Why it matters: Asks for the main purpose or function, not a secondary benefit. Eliminate answers that describe side-effects or partial functions.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
To determine the criticality of business processes and their recovery requirements
Option C is correct because BIA identifies critical processes and determines the maximum allowable downtime (RTO) and data loss (RPO). Options A, B, and D are subsequent steps after the BIA.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
To determine the criticality of business processes and their recovery requirements
Why this is correct
The BIA's main goal is to quantify the impact of disruptions and set RTO/RPO.
Clue confirmation
The clue word "primary" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
To create a list of emergency contacts
Why it's wrong here
Contact lists are operational details that follow the BIA.
- ✗
To identify the resources required for recovery
Why it's wrong here
Resource identification is part of BIA but it's secondary to determining criticality and tolerances.
- ✗
To document the technical recovery procedures
Why it's wrong here
Procedures are developed after the BIA determines priorities.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the CISA exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which CISA exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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Information Systems Operations and Business Resilience — study guide chapter
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FAQ
Questions learners often ask
What does this CISA question test?
Information Systems Operations and Business Resilience — This question tests Information Systems Operations and Business Resilience — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: To determine the criticality of business processes and their recovery requirements — Option C is correct because BIA identifies critical processes and determines the maximum allowable downtime (RTO) and data loss (RPO). Options A, B, and D are subsequent steps after the BIA.
What should I do if I get this CISA question wrong?
Identify which CISA exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "primary". Asks for the main purpose or function, not a secondary benefit. Eliminate answers that describe side-effects or partial functions.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.
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