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CISA Practice Question: The exhibit shows a log entry from a domain…

Exhibit

Refer to the exhibit.
```
System Log Entry:
Timestamp: 2024-03-15 14:32:17
Event ID: 4625 (Logon Failure)
Account: svc_backup
Source: Backup Server
Failure Reason: Account locked out.
```

The exhibit shows a log entry from a domain controller. The IS auditor is investigating account lockout issues. What is the MOST likely cause of this event?

⚠ Common exam trap

Many exam-takers assume a single failed logon event directly indicates lockout, but the question asks for the 'MOST likely cause' of the lockout issue, which is the accumulation of multiple failed attempts from the same source (the backup server) due to a mismatched password.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Multiple failed authentication attempts from the backup server

The log entry shows a failed authentication attempt from the backup server's IP address (10.0.0.15) using the service account 'svc_backup'. The event ID 4625 indicates an account logon failure, and the 'Failure Reason' field explicitly states 'Unknown user name or bad password'. Since the account name is correct, the most likely cause is multiple failed authentication attempts (e.g., due to a stale or incorrect password cached in the backup software) leading to account lockout, not a single event.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Multiple failed authentication attempts from the backup server

    Why this is correct

    Account lockout is triggered by multiple failed attempts.

  • The service account password has expired

    Why it's wrong here

    Password expiry causes 'password expired' error, not lockout.

  • The service account does not exist

    Why it's wrong here

    If it didn't exist, the error would be 'account unknown'.

  • The service account has been disabled by an administrator

    Why it's wrong here

    Disabled accounts show 'account disabled' status.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.