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CISA Practice Question: Refer to the exhibit

Exhibit

Test Case ID: TC-101
Test Name: User Login
Step 1: Enter valid credentials
Expected Result: Redirect to dashboard
Actual Result: Error 'Invalid credentials' displayed
Status: Failed

Refer to the exhibit. A tester executes test case TC-101 and records the result shown. What is the NEXT appropriate step in the testing process?

⚠ Common exam trap

Candidates often think re-running the test (Option A) is the logical next step, but CISA emphasizes that defects must be formally logged before any remediation actions to maintain audit trail and process integrity.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Log a defect in the defect tracking system

The tester executed TC-101 and observed a result that deviates from the expected behavior, indicating a defect. The immediate next step in the structured testing process is to log the defect in the defect tracking system to formally document the issue, assign severity, and initiate the resolution workflow. This aligns with the CISA testing lifecycle, where defects are captured before any re-testing or requirement changes.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Re-run the test case after the defect is fixed

    Why it's wrong here

    Re-running without logging the defect delays resolution.

  • Create a new test case to cover the error

    Why it's wrong here

    The existing test case correctly identifies the bug; a new one is unnecessary.

  • Update the requirements to reflect the actual behavior

    Why it's wrong here

    Requirements are correct; the system behavior is erroneous.

  • Log a defect in the defect tracking system

    Why this is correct

    The discrepancy indicates a defect that should be logged for resolution.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.