- A
The IT department has high staff retention.
Why wrong: Staff retention is not a governance indicator.
- B
IT risks are formally assessed and managed.
Risk management is a hallmark of mature governance.
- C
IT projects are completed on time and within budget.
Why wrong: Project performance is operational, not governance.
- D
IT decisions are aligned with business strategy.
Alignment is a key indicator of governance maturity.
- E
The board receives regular IT performance reports.
Board reporting demonstrates governance oversight.
Quick Answer
The answer is that the board receiving regular IT performance reports is one of three key indicators of mature IT governance, alongside alignment with business strategy and formal risk management. Mature IT governance is fundamentally about strategic oversight, not operational metrics; it ensures that IT investments and risks are managed in direct support of organizational objectives, with the board actively engaged through structured reporting. On the CISA exam, this question tests your ability to distinguish governance-level controls from management-level activities—a common trap is confusing project management success (like on-time delivery) or HR metrics (like staff retention) with governance indicators. Remember the memory tip: “Governance governs strategy, risk, and board reports; management manages projects and people.” This distinction is critical because the CISA exam frequently presents plausible but incorrect operational metrics as distractors, so always ask whether the indicator reflects board-level oversight of strategic alignment and risk.
CISA Governance and Management of IT Practice Question
This CISA practice question tests your understanding of governance and management of it. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which THREE of the following are indicators of mature IT governance?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
IT risks are formally assessed and managed.
Options A, C, and E are correct. Mature governance ensures alignment with business strategy (A), formal risk management (C), and board reporting (E). B (on-time projects) is a project management metric, not governance. D (staff retention) is an HR metric.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The IT department has high staff retention.
Why it's wrong here
Staff retention is not a governance indicator.
- ✓
IT risks are formally assessed and managed.
Why this is correct
Risk management is a hallmark of mature governance.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
IT projects are completed on time and within budget.
Why it's wrong here
Project performance is operational, not governance.
- ✓
IT decisions are aligned with business strategy.
Why this is correct
Alignment is a key indicator of governance maturity.
Related concept
Read the scenario before looking for a memorised answer.
- ✓
The board receives regular IT performance reports.
Why this is correct
Board reporting demonstrates governance oversight.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the CISA exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which CISA exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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Governance and Management of IT — study guide chapter
Learn the concepts, then practise the questions
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FAQ
Questions learners often ask
What does this CISA question test?
Governance and Management of IT — This question tests Governance and Management of IT — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: IT risks are formally assessed and managed. — Options A, C, and E are correct. Mature governance ensures alignment with business strategy (A), formal risk management (C), and board reporting (E). B (on-time projects) is a project management metric, not governance. D (staff retention) is an HR metric.
What should I do if I get this CISA question wrong?
Identify which CISA exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 24, 2026
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.
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