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CISA Practice Question: In the context of IT governance, what is the…
In the context of IT governance, what is the PRIMARY purpose of an exception management process for IT policies?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
To allow temporary deviations from policy under controlled conditions with appropriate approvals
Exception management allows controlled deviations from policy when required, while ensuring accountability and documentation.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
To automatically update policies based on changing business needs
Why it's wrong here
Exception management does not update policies; it handles specific cases.
- ✗
To provide a mechanism for employees to bypass security controls
Why it's wrong here
Exceptions should not bypass controls without authorization; they are formally managed.
- ✗
To eliminate the need for policy compliance monitoring
Why it's wrong here
Exception management does not eliminate monitoring; it provides a process for approved deviations.
- ✓
To allow temporary deviations from policy under controlled conditions with appropriate approvals
Why this is correct
Exceptions are approved temporary departures from policy, managed to minimize risk.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.