hardMultiple ChoiceObjective-mapped
CISA Practice Question: In a large enterprise, the IT department uses a…
In a large enterprise, the IT department uses a RACI matrix for its change management process. The change manager is responsible for executing the change, but which role is typically accountable for the success or failure of the change?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The IT director
In a RACI matrix, the accountable person (A) is ultimately answerable for the outcome. For change management, the change advisory board (CAB) or a senior manager is often accountable.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The end user representative
Why it's wrong here
End users are often informed (I) or consulted (C), but not accountable.
- ✗
The system owner
Why it's wrong here
The system owner may be consulted but is not necessarily accountable.
- ✗
The change manager
Why it's wrong here
The change manager is responsible (R) for executing the change, not accountable.
- ✓
The IT director
Why this is correct
The IT director or a senior manager is typically accountable for the change process and outcomes.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.