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CISA Practice Question: Information Systems Acquisition, Development, and Implementation
During a post-implementation review of a new accounting system, the IS auditor notes the following: the project was completed on time and within budget, but user satisfaction is low and there are several outstanding defect reports. Which THREE of the following are the MOST appropriate recommendations?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Compare actual benefits achieved against the business case
The review should identify lessons learned, address outstanding defects, and assess whether objectives were met beyond budget/schedule.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Compare actual benefits achieved against the business case
Why this is correct
This is a key part of post-implementation review.
- ✓
Establish a formal plan to resolve outstanding defects
Why this is correct
Outstanding defects need a remediation plan.
- ✗
Request additional budget to fix the defects
Why it's wrong here
The auditor should not assume additional budget is needed; a plan may be sufficient.
- ✗
Immediately escalate the defect reports to the project sponsor
Why it's wrong here
The auditor should recommend a plan to address defects, not just escalate.
- ✓
Conduct a lessons learned session to identify process improvements
Why this is correct
Lessons learned help improve future projects.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.