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CISA Practice Question: An organization's mobile device management (MDM)…

An organization's mobile device management (MDM) policy requires that all corporate data on employee-owned smartphones be protected. Which control best ensures that corporate data can be remotely wiped without affecting personal data?

⚠ Common exam trap

Watch out — candidates often confuse 'full device encryption' (Option D) with selective wipe capability, assuming encryption alone allows granular data removal, when in fact encryption without containerization still requires wiping the entire encrypted volume.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Implementing a containerization solution that separates work and personal profiles

Containerization (also known as dual-persona or sandboxing) creates a separate, encrypted container on the device for corporate apps and data. This allows the MDM to issue a selective wipe command that destroys only the container and its contents, leaving the user's personal apps, photos, and settings untouched. Without containerization, a remote wipe would typically erase the entire device, including all personal data.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Disabling the ability to copy/paste between corporate and personal apps

    Why it's wrong here

    This prevents data leakage but does not address remote wipe.

  • Implementing a containerization solution that separates work and personal profiles

    Why this is correct

    Containerization enables selective wipe of corporate data.

  • Requiring a strong password and biometric authentication

    Why it's wrong here

    Authentication controls access, not wipe capability.

  • Enforcing a full device encryption policy

    Why it's wrong here

    Full device encryption protects data but does not allow selective wipe.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.