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CISA Practice Question: Information Systems Acquisition, Development, and Implementation

An organization is implementing a new CRM system and has chosen a build (in-house development) approach over buying a COTS product. Which of the following is the most significant risk of this decision?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Higher likelihood of project delays and budget overruns

In-house development carries a higher risk of project delays and budget overruns due to unforeseen technical challenges, scope creep, and resource constraints. This is a well-known risk in custom development projects.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Inability to customize the system to meet user requirements

    Why it's wrong here

    In-house development allows full customization; lack of customization is a risk of COTS.

  • Higher likelihood of project delays and budget overruns

    Why this is correct

    In-house projects often face delays and cost overruns due to complexity and changing requirements.

  • Reduced control over security and data privacy

    Why it's wrong here

    In-house development gives the organization more control over security and data privacy.

  • Vendor lock-in due to proprietary technology

    Why it's wrong here

    Vendor lock-in is a risk of buying, not building.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.