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easyMultiple SelectObjective-mapped

Examples of Administrative Controls for Information Security

Which TWO of the following are examples of administrative controls for information security?

Quick Answer

The answer is security awareness training and access control policy, as both are classic examples of administrative controls in information security. Administrative controls are management-level safeguards that define rules, roles, and responsibilities through documented directives, such as policies, procedures, and training programs, rather than through technical mechanisms like firewalls or physical barriers like locks. Security awareness training governs user behavior by educating staff on security practices, while an access control policy establishes the framework for granting or restricting access to information assets. On the Certified Information Systems Auditor CISA exam, this topic tests your ability to distinguish administrative controls from technical or physical controls—a common trap is confusing a policy (administrative) with its technical implementation, such as an access control list. Remember the mnemonic “PAT”: Policies, Awareness, and Training are the pillars of administrative controls; if it’s a document or a class, it’s administrative.

⚠ Common exam trap

ISACA often tests the distinction between administrative, technical, and physical controls, and the trap here is that candidates confuse policy documents (administrative) with the technical mechanisms that implement them, such as firewalls or encryption.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Access control policy

Access control policy is an administrative control because it defines the rules, roles, and responsibilities for granting or restricting access to information assets. It is a documented directive that governs user behavior and management processes, not a technical mechanism. Administrative controls are management-level safeguards, such as policies, procedures, and training, that guide the implementation of technical and physical controls.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Intrusion detection system

    Why it's wrong here

    IDS is a technical control.

  • Firewall configuration

    Why it's wrong here

    Firewall configuration is a technical control.

  • Access control policy

    Why this is correct

    Policies are administrative controls that define rules and procedures.

  • Encryption algorithms

    Why it's wrong here

    Encryption is a technical control.

  • Security awareness training

    Why this is correct

    Training is an administrative control that influences employee behavior.

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Same concept, more angles

1 more way this is tested on CISA

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. Which TWO of the following are examples of administrative controls for information security? (Choose two.)

easy
  • A.Encryption of data at rest
  • B.Biometric access controls
  • C.Incident response policy
  • D.Security awareness training
  • E.Firewall configuration

Why C: An incident response policy is a documented set of procedures that defines roles, responsibilities, and steps to be taken when a security incident occurs. This is an administrative control as it governs human behavior and organizational processes, not technology. It aligns with the CISA domain of Protection of Information Assets by establishing a framework for detecting, responding to, and recovering from security events.

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.