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CISA Practice Question: A small business wants to protect customer data…

A small business wants to protect customer data collected through its e-commerce website. Which control is most appropriate for protecting the data at rest and in transit?

⚠ Common exam trap

It's easy for candidates to confuse preventive controls like firewalls or IDS with data protection mechanisms, failing to recognize that encryption is the only direct safeguard for data confidentiality both at rest and in transit.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Use encryption for data at rest and in transit.

Encryption is the only control that directly protects the confidentiality and integrity of data both at rest (e.g., AES-256 for database files) and in transit (e.g., TLS 1.3 for HTTPS). It renders data unreadable without the proper decryption key, ensuring that even if storage media or network traffic is intercepted, the customer data remains secure.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Implement a network firewall to block unauthorized access.

    Why it's wrong here

    Firewalls protect the network perimeter but do not encrypt data, so they are insufficient for protecting data at rest and in transit.

  • Perform regular backups of the database to ensure data availability.

    Why it's wrong here

    Backups ensure data can be restored but do not protect confidentiality or prevent unauthorized access.

  • Deploy an intrusion detection system (IDS) to monitor for threats.

    Why it's wrong here

    IDS detects potential attacks but does not protect data confidentiality or encrypt it.

  • Use encryption for data at rest and in transit.

    Why this is correct

    Encryption directly protects data confidentiality by making it unreadable without the decryption key, applicable both at rest and in transit.

Quick reference

Symmetric Encryption Algorithm Comparison

AlgorithmKey SizeBlock SizeStatusNotes
AES-128128-bit128-bitCurrent standardNIST approved; WPA3, TLS
AES-256256-bit128-bitCurrent standardPreferred for sensitive / govt data
3DES112-bit effective64-bitDeprecated (2023)Replaced by AES
DES56-bit64-bitBrokenCracked in < 24 h; never deploy
ChaCha20256-bitStream cipherCurrentTLS 1.3, WireGuard

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.